Jacqueline Throop-Robinson is the founder of Spark Engagement, a global analytics company in Human Resources focusing on employee engagement. She is also the author of Fire Up Your Team: 50 Ways for Leaders to Connect, Collaborate and Create with Their Teams.

In this episode Jacqueline and David discuss how the right support, right team, and right leadership can produce a passionate workforce, including generational differences and many examples of managers who were successful or unsuccessful at getting their team to buy into changes and be more engaged.