Your Free Soft Skills Library + A Calculator That Might Shock You

May 7

Written By David Russell

GAME PLAN

FREE Resource #1 of 2

THE TRAINING MOVED. THE PRICE DISAPPEARED

We closed our paid soft skills training platform - Habitly.

All 14 full courses and 17 short, animated episodes are now FREE on YouTube.

This is foundational soft skills - hiring, managing, developing, retaining - written specifically for MSPs and any leader serious about building a stronger team.

I encourage you to use these free resources to:

Onboard new hires - establish soft skill standards.
Develop your leaders.
Increase collaboration.

Watch and subscribe: youtube.com/@Manage2Win/playlists

START WITH GOLDILOCKS

The episodes are quick hits - conversation starters you can watch in minutes and use the same day. A personal favorite: Goldilocks Documentation | Why Poor Documentation Is Costing You Time, Money, and Clients.

Tech documentation problems don't fix themselves. This episode breaks down exactly why - and what to do about it. Share it with your team. Leave a comment. I‘ll reply.

THEN GO DEEPER WITH THE COURSES.

Two courses consistently get the most requests. Solving NOT Selling gives your techs the confidence to recommend upgrades and expansions - without feeling like sales vermin. They're not selling. They're solving.

The second, #118 – Assessing Talent, teaches your people how to better understand themselves and work more effectively with others. It's built on the same insights behind our Manage 2 Win Talent Assessments.

Both can improve how your team operates.

View the full playlist: youtube.com/@Manage2Win/playlists

FREE Resource #2 of 2

BAD HIRE CALCULATOR

When was the last time you calculated the full cost of a bad hire?

Or all your bad hiring decisions over the past year or more?

Probably never.

Most leaders feel the pain of a bad hiring decision - wasted time, lost money, team friction, lost productivity, damaged client relationships. Few ever stop to calculate the actual dollar amount.

Once you do, you can't un-see it.

Our Bad Hire Calculator at www.badhire.app does it for you in 3-5 minutes.

Enter your data. Click Send Results. You have a complete report. Free without limits.

NOTE: Your data is kept confidential. In the future, we may aggregate data entered on the site - but never by company. If we do, you’ll be emailed a copy of the aggregate report.

NOW MAKE IT ABOUT YOU

‍You don't have to go back years. Pick one person - a recent hire who never quite hit their stride, missed deadlines, caused client complaints, created team friction. Or a superstar who got recruited away, or quietly left because something wasn't working.

One person. One timeframe. Then go to www.badhire.app and run the numbers.

For the most accurate results, fill in every field with every cost - including staff hours for each hiring task and third-party costs. Don't leave any blank.

Most people are surprised by how much money has been lost on one bad hire. Not because the calculator invents costs - it’s your data - but because it confirms losses you’ve disregarded.

Now confirm your number.

P.S. Start with one hire. Then assess turnover costs on one team or your entire company. Come back to run your numbers as often as you like.