Rex Frank is President of Sea-Level Operations. He founded the company in 2010 with the core purpose to “Coach IT Managed Service Providers on achieving operational excellence.” In March of 2004, Rex was an inaugural member of the True Profits! Service Executive peer group where he learned to be accountable for service financial metrics, documenting and implementing Managed Services best practices policy and procedure and how to focus his time working “ON” Service Delivery rather than “IN” Service Delivery.

Welcome to our new podcast!

We learned a lot with the No Bad Bosses Podcast and decided we wanted to continue talking to people, learning, and engaging with our audience.

The Manage 2 Win Podcast will follow the same interview format as our previous podcast. However, we will be opening up our theme and focus to allow for a wider variety of guests and topics. The No Bad Bosses podcast focused on leadership and management, hiring and employee issues. We spoke with a lot of leaders in the IT industry and elsewhere.

In this podcast we plan on covering those topics, but we also want to discuss other aspects of life and business that may impact your ability to manage to win.