Should your company use social media? Should you personally use social media? We have been wrestling with these questions for years.
As a small business, one of our biggest challenges is connecting with potential clients outside our network. We attend events, ask for referrals, and share advice through our email list. We also produce content on our podcast, our blog, and by writing books. Those efforts produce quality relationships that we greatly value. But they can be difficult to scale, to grab the attention of people outside our network.
Soft skills. It’s a term you’ve probably heard before. From executives and consultants, to Seth Godin and Inc Magazine, people are talking about the importance of soft skills so much it feels like a new diet craze.
However, when you take some time to investigate, it becomes clear that “soft skills” just means “likeable”, “conscientious”, or “admirable”. It’s a broad term used to describe almost all non-technical skills.
A consistent training regimen is important for you and your team. Effective training provides new hires and existing employees with the skills and knowledge they need to not only do their job but improve their performance. However, like many companies, you may not be sure how to train your employees, when to train them, and when to retrain them on previous skills.
Lincoln’s presidential nomination at the Republican party convention in 1860 took many by surprise, including his three primary rivals at that convention: William H. Seward, Edward Bates, and Salmon P. Chase.
The country lawyer and failed senate candidate did not have the pedigree of other candidates. However, he also didn’t have their political baggage.
I was driving the other day and was struck by a number of toxic behaviors our Clients are experiencing in leaders and staff. This inspired me to write again about narcissism and similar behaviors. When you catch someone behaving disrespectfully or unethically, realize it is much worse than that one instance. You have to take action…
The last time you made a mistake, did you blame someone else?
There have been a few times when one of my Clients’ employees have not liked something that their boss did, and then just did not show-up at work the next day. They called-in “sick” and blamed their boss rather than own the fact their behavior is wrong…
One of my goals for this year is to automate as many things as possible at Manage 2 Win. In the past we have been bogged down with so many manual tasks it has been difficult to actually focus on work that matters most.
Emailing emailing each newsletter and podcast episode. Changing customer credit card information over the phone. Manually requesting information for talent assessments. What a waste of time!
Last year I read 13 books. It was the first year in which I kept track of the books I read. I stacked each one on top of my Ikea Kallax 4x4 shelf until all of them together created an unstable tower of literature by December 31st (ok fine, not that big of a tower, not that unstable).
Every year the effectiveness of your management team determines your results.
Managers don't just assign tasks and drive them to completion. They develop relationships with their team and counterparts. They comfort, console, instruct, and act as a guide. When your front-line employee encounters a crisis, the first person they turn to is not going to be the CEO, it's going to be their manager. The skills and wisdom of the manager will determine whether the crisis is averted or inflamed, and whether the employee is empowered or deflated.